FAQ

Is there a minimum order size? 

No, but the price per part does decrease as the number of parts ordered from a given material increases.

What file formats can I email? 

DXF or DWG files are preferred, but we can usually work with other vector formats such as AI and EPS.

What if I don’t have a vector file (dxf, dwg, ai, eps)? 

If you don’t have a vector file, please contact us to discuss your design requirements. 

Where will the parts be made? 

All parts are cut in-house with our state-of-the-art CNC waterjet cutting machine located at our facility in Cambridge, Ontario, Canada.

Will the parts have burrs? 

As is the nature with waterjet cutting, all parts will be burr free on the top edges, while certain materials may develop small burrs on the bottom edges.  Please send us a message if you would like further information on what to expect from a specific material.  We also have the ability to deburr parts for an additional charge.